Yes. Guests must carry their original passport for the ride. Soft copies are not accepted. Without an original passport, entry will be denied and considered a no-show, with no refund applicable.

All passengers must arrive at the heliport at least 45 minutes before the scheduled flight time for safety checks and boarding procedures.

Yes. Shared transfers are available from centrally located hotels and residences in Dubai, including Deira, Bur Dubai, Sheikh Zayed Road, and Marina.

No. Eating, drinking, and smoking are strictly prohibited on the helicopter and during the vehicle transfer.

Yes. Each passenger’s weight will be checked before boarding to comply with helicopter weight and balance regulations.

Passengers are advised to wear light, comfortable sportswear. Earrings and large jewelry are not allowed on board.

No. The following individuals are not permitted: Pregnant women Heart patients People with recent major surgery Individuals with physical impairments

Routes may vary due to air traffic control, weather conditions, or safety considerations.

Yes. All passengers are insured in accordance with UAE Civil Aviation Authority regulations.

Yes. All flights are subject to weather and visibility conditions, and may be canceled or rescheduled for safety reasons.